Part Time Guest Service Agent-Homewood Suites Boston- Brookline/Longwood Medical
Company: CLAREMONT COMPANIES LLC
Posted on: November 25, 2022
***** 1000 Dollar Sign on Bonus*****
Handle requests and transactions of hotel guests.
Serve as the main point of contact for all guest requests and
Exhibit courteous hospitality at all times to guests and
Be proactive in offering additional services and informing guests
of hotel facilities and local attractions.
Administer hotel guest payment policies.
Maintain a positive work atmosphere by acting and communicating in
a manner so that you get along with guests, vendors, co-workers &
Post all charges including valet and other miscellaneous charges to
Maintain hotel key security system.
Oversee safe deposit boxes for guests.
Verify credit cards and balance bank at the end of the shift.
Run and verify availability report at the beginning of the shift.
Update report as needed.
Review communications log at the beginning of the shift.
Know and follow the hotel's emergency procedures in the event of an
Notify appropriate supervisor immediately of any problem with
Check in and check out should be as expeditious as possible.
Knowledge of hotel phone system to allow transferring of calls to
rooms & voicemail.
Prompt distribution and notification to guests of mail.
Claremont Companies is an equal opportunity employer. EOE
High school graduate or equivalent.
Must speak, read, write, and understand English.
Previous hotel-related experience desired.%9066223%
Keywords: CLAREMONT COMPANIES LLC, Brookline , Part Time Guest Service Agent-Homewood Suites Boston- Brookline/Longwood Medical, Sales , Brookline, Massachusetts
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