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Automotive Client Care Specialist

Company: Herb Chambers
Location: Brookline
Posted on: September 15, 2023

Job Description:

Job Description

Herb Chambers Audi Brooklineis seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department.

This position will be responsible for handling internet leads, inbound phone calls and customer retention.

Job Responsibilities:

  • Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
  • Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
  • Obtain customer information and keep accurate database
  • Maintain a dealership standard for response time
  • Set up sales appointments with customers with the focus that all customers are prospective long-term customers
  • Handle minor customer complaints and misunderstandings
  • Must be available to work weekends and holidaysBenefits Include:
    • Health, Dental, Vision and Life Insurance
    • 401k with company match
    • Flexible schedule
    • Paid time-off
    • Top-tier pay plan
    • Employee/Family Discount Plan on Products Services
    • Solid job security with a stable organization (in business for over 30 years)
    • Great opportunities for advancement within our stellar organization - consecutively voted as one ofThe Boston Globe'sTop Places to WorkRequirements
      • Must have flexible schedule and able to work weekends
      • Must be self-motivated and performance driven
      • Must be able to attend training
      • Strong written and verbal communication skills
      • Highly organized with the ability to learn quickly
      • Strong computer and typing skills
      • Professional and personable demeanor

Keywords: Herb Chambers, Brookline , Automotive Client Care Specialist, Other , Brookline, Massachusetts

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