Automotive Client Care Specialist

Company: Herb Chambers
Location: Brookline
Posted on: September 15, 2023

Job Description:

Job Description

Herb Chambers Audi Brooklineis seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department.

This position will be responsible for handling internet leads, inbound phone calls and customer retention.

Job Responsibilities:

• Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
• Obtain customer information and keep accurate database
• Maintain a dealership standard for response time
• Set up sales appointments with customers with the focus that all customers are prospective long-term customers
• Handle minor customer complaints and misunderstandings
• Must be available to work weekends and holidaysBenefits Include:
  • Health, Dental, Vision and Life Insurance
  • 401k with company match
  • Flexible schedule
  • Paid time-off
  • Top-tier pay plan
  • Employee/Family Discount Plan on Products Services
  • Solid job security with a stable organization (in business for over 30 years)
  • Great opportunities for advancement within our stellar organization - consecutively voted as one ofThe Boston Globe'sTop Places to WorkRequirements
    • Must have flexible schedule and able to work weekends
    • Must be self-motivated and performance driven
    • Must be able to attend training
    • Strong written and verbal communication skills
    • Highly organized with the ability to learn quickly
    • Strong computer and typing skills
    • Professional and personable demeanor

Keywords: Herb Chambers, Brookline , Automotive Client Care Specialist, Other , Brookline, Massachusetts