Automotive Client Care Specialist

Company: Herb Chambers JLR Boston
Location: Brookline
Posted on: March 16, 2023

Job Description:

Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. For over 30 years we have been committed to providing an exceptional customer experience and we know that starts with our most valuable resource-our team members. The Herb Chambers Companies is currently looking for an Automotive BDC/Client Care Specialist to join our Team. As a BDC/Client Care Specialist at Herb Chambers Jaguar Land Rover Boston you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high volume calling, a "GO GETTER" and a professional well-spoken candidate. If you have experience in customer service, telemarketing, retail or sales then we encourage you to apply today! Previous dealership experience is a plus. If you are a born communicator with a passion for developing relationships with customers we want to speak with you! Turn your talent into profit and Apply today! What do we offer you?

• Competitive pay plan
• Medical (HMO & PPO)
• Dental
• 401K Retirement Savings
• Life Insurance
• Health and Wellness Program
• Community Involvement What are day-to-day responsibilities?
  • High volume of outbound and inbound phone calls
  • Creating appointments for guests in our service departments
  • Fact finding & asking questions
  • Learning customers' needs while building rapport
  • Completing follow-up tasks on daily activities, contact lists and campaigns
  • Daily and Monthly performance reporting Submit your resume today for a confidential interview!
    • Proven sales experience, preferably in the automotive industry
    • Superior communication and customer service skills
    • Excellent follow-through skills
    • Understanding of manufacturer's specifications
    • Familiarity with automotive financing
    • Maintaining a positive, can-do attitude

Keywords: Herb Chambers JLR Boston, Brookline , Automotive Client Care Specialist, Other , Brookline, Massachusetts