FT Support Specialist (Work From Home)
Company: Nash
Location: Brookline
Posted on: March 16, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
compensation / Health, dental, & vision insurance / PTO / Home
office stipend - As a Support Specialist you'll: Be an expert on
Nash's product and assist customers in getting the most value out
of the platform; Respond to incoming customer inquiries with a
smile on your face via phone, chat, email, and other channels
within a specified SLA time; Troubleshoot live delivery issues and
manage them all the way through to the finish line, documenting as
you go; Process refunds; Take an active role in continuously
improving Nash's best practices and SOPs; Escalate issues as
needed...Hiring Fast > >
Keywords: Nash, Brookline , FT Support Specialist (Work From Home), Other , Brookline, Massachusetts
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