Customer Support Representative (Work From Home)
Company: Newsela
Location: Brookline
Posted on: January 22, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
Salary + Benefits - As a Customer Support Rep you'll: Be the face
of the company and the voice of the customer; Provide frontline
support for end-users, helping them to navigate Newsela.com,
clearing confusion on site tasks, and alleviating frustration for
user pain points; Lead the charge in collecting information and
trends from the user experience, and using it to influence product,
implementation, and integrations; Use a state of the art customer
relationship management tool that enables you to document the
customer's interaction and follow the journey from start to
finish...Hiring Fast > >
Keywords: Newsela, Brookline , Customer Support Representative (Work From Home), Other , Brookline, Massachusetts
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