Employee Relations Specialist
Company: Planet Professional
Posted on: June 19, 2022
Job ID: BH491302
Category: Employee Relations Specialist
Specialty: Human Resources
Employee Relations Specialist
Job Location: Boston - hybrid
Reporting directly to the Director of Employee Relations,the HR
Specialist - Employee Relations and Leaves of Absence will support
all employee relations work and service to staff. While upholding
the mission of respect and care to the Inn's guests, tenants,
trainees, and clients; the HR Specialist - Employee Relations is
responsible to fulfill assignments and tasks so that
programs/departments meet annual organization and
Minimum of 3-5 years of progressively responsible human resources
experience; or equivalent combination of skills and experience
Strong planning and organizational skills; superior interpersonal,
verbal and written communications skills
Demonstrated experience building strong partnerships with managers
to deliver expert HR guidance
Demonstrated experience with employee relations matters, including
corrective actions, performance management, coaching/training, and
leaves of absence administration
Experience working in an HR department supporting programs
servicing homeless or individuals suffering from complex
disabilities and facing significant barriers to housing
Successful experience supporting a human/social service, academic
department or business unit
Highly developed organizational and communication skills, including
strong written communication skills
Must have good judgement, and be able to handle sensitive or
confidential information with discretion
Ability to facilitate, mediate or drive difficult conversations and
Flexible, creative approach to problem-solving
Ability to display empathy and to reinforce professional boundaries
during difficult/stressful conversations
Must be able to adapt to competing or changing priorities
Must be action oriented and take initiative to address difficult
Must be able to perform a wide variety of difficult tasks at the
Must be able to work with diverse constituencies in a stressful
Essential Functions Include But Are Not Limited To:
Human Resources Acumen:
Work with colleagues in the HR department in support of agency and
In conjunction with HR colleagues, consistently identify, organize,
promote and operationalize approved opportunities to advance or
streamline HR process of operations.
Understand budget limitations and support an environment where
decisions are made in accordance with such limitations.
Facilitate cooperative relationships with all PSI programs and
Always model behavior that is in support of PSI values and in
compliance with PSI policies.
Model discretion and professionalism for all PSI staff at all
Provide visible, valuable participation in all activities including
but not limited to general staff meetings, department staff
meetings, human resource events.
Oversee Time Off/Leave of Absence request and approval process
Provide information and guidance on time off and leave of absence
policies to employees and supervisors.
Process employee leave of absence requests in accordance with the
leave policies, ensuring that eligibility, medical certification,
length of leave and return to work requirements are met.
Assist supervisors in processing termination of employment when
maximum leave is exceeded.
Maintain accurate records of leaves, and produce and analyze
regular reports to ensure a leave program, which is administered
equitably and offers positive incentives to employees.
Update and improved leave of absence tracking mechanisms as
Coordinate communication with payroll, employees, and supervisors
to ensure employees and supervisors are aware of deadlines,
obligations, and other matters impacting employees' leave and
return to work
Monitor use of earned time and sick time and work with program and
department administrators to ensure adherence with existing
Employee Relations Assist in addressing employee relations issues
including complex and emotionally charged employee relations issues
using expert judgement and guidance. Duties will include,
scheduling of meetings, notetaking during meetings, conducting
further research or data collection including Dashboard, preparing
final corrective action drafts and other employee relations
Manage database for employee relations, making improvements as
needed to ensure accurate and timely information.
Assist in conducting thorough, effective and objective
investigations to conclusion.
Conduct Exit Interviews and oversee exit process for resigning
Analyze exit interview data and compile to work with the Director
of Employee Relations to identify trends impacting the larger
Ensure policies in the HR drive are consistently updated with the
Employee Handbook; update ER related information on the Intranet as
Assist with the process for employee grievances.
Manage the interface of the Cornerstone on Demand technology with
the Paylocity technology.
Support the rollout of the performance management system through
arranging and assisting with facilitation of training on
Generate and track reports and communications with supervisors and
managers to ensure timely and appropriate use of Cornerstone on
Demand technology in the provision of employee reviews. Coordinate
exceptions and system changes, and track exceptions in coordination
with Director of Employee Relations.
Serve as administrator of the PSI performance management system for
assigned departments/programs. Create and maintain communications
with supervisors and managers on successful completion of employee
performance evaluations. Promote use of performance management
technology throughout work with managers.
Support adherence to PSI human resources policies, PSI policies and
As assigned, mediate issues related to workplace disagreements and
support program management with facilitation of difficult
conversations with staff.
As needed, assist program management with development and
implementation of personnel related program policies.
In conjunction with Director of Employee Relations, coordinate
activities to enhance employee engagement.
Other Human Resources Functions:
Facilitate employee orientation with other HR staff as
Respond to HR requests related to unemployment claims, manage UTCA
Act as the liaison for staff training and development
opportunities. Provide information and guidance to training
department staff on training and staff development needs at
assigned programs and departments. Provide guidance and advocacy
for training opportunities for staff.
Assist HR Specialist - Benefits with administration of
employment/volunteer background check and CORI Processing/CORI.
Confer with Director of Employee Relations/ VP of Human Resources
regarding applicant/employee CORI issues. Liaison with CORI Board
and other external agencies regarding changes in CORI
Review personnel requisitions for consistency across
programs/departments and job families.
Coordinate language translation resources for related documents and
meetings as required by program/departments.
Participate in various HR programs including orientations, benefits
meetings and fairs, performance management meetings and
In absence of other HR staff, support continued operations of
benefits, and recruiting efforts. Participate in cross-training
opportunities with HR Specialist - Benefits and Recruiting team in
order to provide backup and support as requests.
Assist with planning employee events as needed. Actively serve on
committee or other agency teams in a positive and productive
Assist Director of Employee Relations and Vice President, Human
Resources with various projects as needed.
Performs other related duties as assigned by the Director of
Employee Relations, Vice President, Human Resources or President
and Executive Director.
The Planet Group of Companies is an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive
environment for all employees.
Location: Boston, Massachusetts
Keywords: Planet Professional, Brookline , Employee Relations Specialist, Other , Brookline, Massachusetts
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