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Customer Research Scientist

Company: Analysts
Location: Brookline
Posted on: June 17, 2022

Job Description:

Customer Research Analyst Location: Boston (USA), or other remote locations on Eastern US Time. 9 Month Contract Company Overview: From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform how things are made, and in doing so, we've also transformed what can be made. A cars performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories. Today our solutions span countless industries empowering innovators everywhere. But were restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today. At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all. Position Overview Autodesk's Thought Leadership Research & Account Based Marketing (ABM) Content team is responsible for developing actionable content derived from original thought leadership research to engage our customers in meaningful and insightful conversations. We are seeking an experienced research professional to influence and contribute to our thought leadership research function with strong background and skills across the entire research project lifecycle, including scoping, design, execution, analysis, reporting, and presentation of both primary and secondary research. In addition, you will leverage your experience to drive the development of innovative and creative research methods to provide actionable insights and data trends for marketing, industry and sales activities. You will meet with teams across Autodesk to learn which sources of data are available in-house and to determine how they can best be leveraged, as well as defining data we should be gathering that is not currently available. You will then collaborate with teams and groups across Autodesk, providing the industries and customers we serve with powerful insights to inspire them to accelerate their progress and to achieve the new possible. You will be a powerful advocate for the use of data to provide tangible customer value, shaping their decisions and changing their actions. Responsibilities include: Design, manage, and execute a variety of primary research projects, including quantitative research (e.g. surveys and polls) and qualitative research (e.g. focus groups and in-depth interviews)Identify and collect data sources and sets to mine for secondary researchAnalyze and interpret primary and secondary research to derive insights about our customers and industries in support of a compelling thought leadership narrativeDeduce, draw conclusion and present data and insights in compelling ways to influence stakeholdersExecute analytical experiments methodically to help validate various hypothesis Minimum QualificationsUniversity degree in statistics, research marketing, or related discipline3-5 years of relevant experience in market research, ideally from a research firm or B2B companyExperience with the development of research approaches and of a broad range of methodologies and analytics approaches including secondary research, primary research, quant/qual surveys, focus groups, market monitoring, and producing actionable deliverables, etc.A demonstrated ability to think critically, solve problems, and develop a narrative based on data driven insights.Excellent written communication and presentation skills that support storytelling around insights and compel stakeholders to actAbility to see the link between high-level objectives and detailed practicesAbility to find insights within information through proven and novel methods of research and data analysisOrganized strategic yet creative thinker and self-starterAbility to work well virtually across a global organization Preferred QualificationsProject management experienceInside knowledge of, at least, one industry that Autodesk serves: architecture, engineering, construction, automotive, media & entertainment, or design and manufacturingInside knowledge of software dataHas worked on data that has supported research publicationsAny other languages besides EnglishHas worked in an international environment

Keywords: Analysts, Brookline , Customer Research Scientist, Other , Brookline, Massachusetts

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