2448 - Pack Shift Lead

Company: Neta
Location: Brookline
Posted on: January 10, 2022

Job Description:

Location: Brookline, MA
PARALLEL
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL---
The Pack Shift Lead has oversight and task management of the pack room and it's processes. They are responsible for facilitating all training, coordination of tasks, and workflow of the assigned Guides each day.
This role is with NETA, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (The Apothecary Shoppe) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision --- pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

• 
  Responsible for the oversight and supervision of the entire Reserve Ahead Pack Process from ecommerce order retrieval to fulfillment
• Lead and supervise the pack areas and processes by maintaining professionalism, focus, workflow, standard operating procedures, and identifying and fixing errors
• Perform quality control checks on all orders to ensure they are packed accurately and vouchers and discounts are applied correctly
• Responsible for picking products, fulfilling/receiving, ensuring products are bagged, and compliantly labelled
• Communicate mistakes to packers and coach them on correct workflow. Log errors and report repeated mistakes to management
• Follow NETA Policies & Procedures for the daily operations and fully comply with state marijuana regulations
• Collaborates with Call Center, Contact Team, and other associates to manage order changes accurately and compliantly
• Reporting marketing and ecommerce errors to helpdesk
• Support the needs of the business as determined by management
  EXPERIENCE AND SKILLS YOU'LL BRING
  Required
  • 
    Age 21 or over
  • High School Diploma or equivalent
  • Valid Government-Issued Photo ID
    
    Preferred
    • 
      At least 1 year Guide Experience
    • Ability to interact professionally at all times
    • Strong Communication skills both verbally and in written form
    • Excellent Organization and multitasking ability
    • High Energy, maturity and leadership skills
      PHYSICAL REQUIREMENTS
      • 
        Ability to walk/stand for prolonged periods of time and perform computer processing operations
      • Must be able to accommodate a varying schedule based on operational needs
      • Ability to handle stress in performing multiple tasks
      • Ability to lift 30 lbs. unassisted
        YOU WILL BE SUCCESSFUL IF YOU---
        • 
          Are self-motivated; micro-managing isn't fun for anyone
        • Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
        • Can work fast and be flexible; our industry is always changing
        • Play nice with others; we collaborate with each other a lot
        • Think creatively; sometimes, the "traditional" solution isn't the best one
          WHAT YOU GET
          • 
            Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
          • Personal growth; industry-leading leadership and professional development offerings
          • Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
          • Belonging and voice; employee resource groups, product advisory councils, monthly opportunities to share feedback and discuss your employee experience
          • Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
          • Equity opportunity; ability to share in both the short-term and the long-term financial success of Parallel
          • Employee discount
            PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
            Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.Our Values - Integrity - Collaboration - Alignment - Intentionality - Accountability - Agility
            We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
            DISCLAIMER
            Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.
            Internal ID: 53793_20220106

Keywords: Neta, Brookline , 2448 - Pack Shift Lead, Other , Brookline, Massachusetts