Project Manager Technical Lead
Company: The Computer Merchant, LTD.
Location: Brookline
Posted on: June 20, 2022
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Job Description:
JOB TITLE: Project Manager Technical Lead
JOB LOCATION: MassDOT Registry of Motor Vehicles Headquarters, 25
Newport Avenue, Quincy, MA 02171
WAGE RANGE*: 88-89/hr.
JOB DESCRIPTION
TECHNOLOGY PROGRAM MANAGER
About MassDOT
MassDOT is responsible for developing, implementing, and
coordinating transportation policies and projects for the
Commonwealth of Massachusetts and to efficiently plan, design,
construct, and maintain a safe statewide transportation system
which effectively meets the transportation needs of the
Commonwealth. MassDOT's divisions include Highway, Aeronautics,
Registry of Motor Vehicles, Rail & Transit, and Planning &
Enterprise Services.
About the Role:
MassDOT is looking for a RMV Program Manager (PM) who will report
directly to the Senior Director of Applications. The Program
Manager will oversee projects relating to the development,
deployment, maintenance and support of the systems and applications
that support the Registry of Motor Vehicles (RMV) business. The
Program Manager will work with the business executives and all the
application teams supporting the RMV. These team members include
business architects, solutions architects, business analysts,
developers, quality control, training, technical writers, and
numerous support groups.
The Program Manager is responsible for the Registry of Motor
Vehicles program through its life cycle of procurement,
development, deployment, operations & maintenance as well as future
enhancements. The incumbent of this position will work with
multiple project managers, engage internal & external stakeholders,
build consensus, document, and plan for overcoming operational,
project & program challenges and have operational oversite of the
IT strategic initiatives at the RMV.
The Program Manager will be the agency's subject matter expert and
primary point of contact for the RMV Strategic Initiatives. In this
role you will prepare project plans, designs, specifications, and
cost estimates for the RMV strategic initiatives. You will prepare
and review reports from vendors and application dashboards to
review analytical data for cost benefit calculations and
priorities. The Program Manager will work with MassDOT subject
matter experts from multiple fields in the review, management and
achievement of all project goals and timelines. The PM will assure
that stakeholders are represented throughout the project process as
well as brief senior leadership on project milestones, challenges,
and decision points.
The RMV Program Manager will oversee the Electronic Vehicle
Registration (EVR) initiative which includes the creation and
production deployment of numerous new transactions and services. It
will also include EVR Lite and the implementation of new partners,
service providers and associations. There will be numerous
strategic engagements as well such as Electronic Titles and
Electronic and/or Digital License Plates. The PM is also
responsible for the Electronic Document Scanning initiative for the
RMV partners such as OSD, State Police, Highway, MBTA, IAA and
Copart. You will also be part of the Documentation Verification and
Destruction taskforce. The PM will also be responsible for the
Salesforce Customer Relationship Management (CRM) implementation
and important ATLAS enhancements and fixes managed though our
service request process (SQR).
Duties and Responsibilities Leads the IT program within the RMV
with the guidance and prioritization from RMV business management
and MassDOT IT management.
Works with senior program managers and program staff to determine
program needs and standards and to devise efficient methods of
accomplishing work, to recommend changes and/or to integrate
functions thereby providing more proficient and efficient
operations.
Facilitates the RMV Program via the tracking and exchange of
information; leads & coordinates weekly, monthly, and quarterly
meetings of stake holders and manages the dissemination of
information; prepares articles, briefings, illustrations, and
presentation materials explaining program activities, goals,
objectives, and initiatives.
Provides guidance and assistance on delegated tasks, ensures
assignments are on schedule to meet targets.
Communicates with external and internal stakeholders on RMV
projects, to ensure transparency, and to provide information that
is accurate and meaningful.
Reviews and analyzes data, testing and validation exercises
concerning the RMV program, project, and activities to determine
progress and effectiveness, to make recommendations for changes in
project timelines, guidelines, goals etc. and to devise methods of
accomplishing program objectives.
Conducts comparative research and data analysis to measure and
improve performance of development, operations, and maintenance
programs, reviews existing policies and procedures, develops
findings, and drafts new or revised Standard Operating
Procedures.
Provides support in making recommendations to improve operations
and developing presentations which will impact policy decisions
making.
Supervise, coordinate, and monitor activities of project support
staff. This includes business analysts, QA resources, training
groups, technical writers, developers and architects.
Assign work accordingly to ensure organization operational goals
are met.
Determine and track performance goals for RMV strategic
projects.
Prepare Fiscal Budget recommendations and cost estimates for all
RMV Strategic Initiatives.
Provide requirements for new dashboards for proactive
reporting.
Produce documents such as RFRs, RFQs, BAFOs, Executive
Presentations for application procurement initiatives.
Manage, monitor and escalate ATLAS enhancement, project and support
requests (SQRs)
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual
hourly rate is determined by a comprehensive salary analysis which
considers multiple factors including but not limited to:
job-related knowledge, skills and qualifications, education and
experience as compared to others in the organization doing
substantially similar work, if applicable, and market and business
considerations. Benefits offered include medical, dental and vision
benefits; dependent care flexible spending account; 401(k) plan;
voluntary life/short term disability/whole life/term life/accident
and critical illness coverage; employee assistance program; sick
leave in accordance with regulation. Benefits may be subject to
generally applicable eligibility, waiting period, contribution, and
other requirements and conditions.
Keywords: The Computer Merchant, LTD., Brookline , Project Manager Technical Lead, IT / Software / Systems , Brookline, Massachusetts
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