UX Research & Recruitment, Health Ecosystem

Company: ICONMA, LLC
Location: Brookline
Posted on: June 17, 2022

Job Description:

Focus on the user and all else will follow.The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design.We are a multi-disciplinary team of designers, researchers, and writers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love.Health and wellness solutions are fragmented, and third-party partners are looking to Client to help improve connected experiences for their users.This UX Research role will be looking at third-party developer needs across the health and wellness spectrum.This means consumer health & fitness apps, devices, payers, healthcare systems, and everything in between. We'll use these insights to drive strategy and design for this ecosystem.Lead generation & recruitment of third-party developers to participate in UXR.Hunt for leads, build connections with third-party businesses, and manage logistical details.This includes health and fitness apps, devices, clinical apps, and/or healthcare institutions.Conducting, contributing to, and/or reporting on a variety of studies with our different segments of third-party developers.Work closely with the team to map different needs by segment and contribute to product plans.Recruitment of 3P partners for research studies - collaborate with internal Client teams and external vendors to engage partners for UXR. Handle scheduling, NDAs, incentivesPartner with cross-functional stakeholders (e.g., Product, UXD, UXR, UXW) to understand key research questions and scope research studiesConduct qualitative user research, primarily moderated sessionsCollaborate with XFN partners from inception through execution to conduct research studiesAssist other user researchers with various user research preparation activitiesDraft findings, recommendations, and reports based on user researchAdvocate research findings to diverse audiences through written and oral presentations RequirementsA./B.S. (Completed) in Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers (aka user interviews), field research, surveys.Detail-oriented and ability to work independently on recruitment tasks Strong stakeholder management skills, including oral and written communication.Can prioritize time between multiple projects and be flexible by adapting to changing schedules and different projects.3+ years of relevant work experience.We're seeking someone with great relationship management, attention to detail, and organizational skills. Desired: The following are a plus, but not required! M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field Experience in health, fitness, or medical field Experience managing participant recruitment and/or relationship management (e.g. prior recruitment and/or business development role) As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.Tania DwivediP: (408) 913-9589

Keywords: ICONMA, LLC, Brookline , UX Research & Recruitment, Health Ecosystem, Human Resources , Brookline, Massachusetts