UX Research & Recruitment, Health Ecosystem
Company: ICONMA, LLC
Location: Brookline
Posted on: June 17, 2022
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Job Description:
Focus on the user and all else will follow.The User Experience
team is a critical driving force behind gathering these insights
and then using them to inspire and inform design.We are a
multi-disciplinary team of designers, researchers, and writers who
collaborate closely with each other and with Engineering and
Product Management to create innovative, and usable, products that
people love.Health and wellness solutions are fragmented, and
third-party partners are looking to Client to help improve
connected experiences for their users.This UX Research role will be
looking at third-party developer needs across the health and
wellness spectrum.This means consumer health & fitness apps,
devices, payers, healthcare systems, and everything in between.
We'll use these insights to drive strategy and design for this
ecosystem.Lead generation & recruitment of third-party developers
to participate in UXR.Hunt for leads, build connections with
third-party businesses, and manage logistical details.This includes
health and fitness apps, devices, clinical apps, and/or healthcare
institutions.Conducting, contributing to, and/or reporting on a
variety of studies with our different segments of third-party
developers.Work closely with the team to map different needs by
segment and contribute to product plans.Recruitment of 3P partners
for research studies - collaborate with internal Client teams and
external vendors to engage partners for UXR. Handle scheduling,
NDAs, incentivesPartner with cross-functional stakeholders (e.g.,
Product, UXD, UXR, UXW) to understand key research questions and
scope research studiesConduct qualitative user research, primarily
moderated sessionsCollaborate with XFN partners from inception
through execution to conduct research studiesAssist other user
researchers with various user research preparation activitiesDraft
findings, recommendations, and reports based on user
researchAdvocate research findings to diverse audiences through
written and oral presentations RequirementsA./B.S. (Completed) in
Human Factors, Psychology, HCI/Computer Science, or other related
fields or equivalent practical experience with one or more of the
following methods: usability studies, concept tests, benchmarks,
diary studies, interviewing consumers (aka user interviews), field
research, surveys.Detail-oriented and ability to work independently
on recruitment tasks Strong stakeholder management skills,
including oral and written communication.Can prioritize time
between multiple projects and be flexible by adapting to changing
schedules and different projects.3+ years of relevant work
experience.We're seeking someone with great relationship
management, attention to detail, and organizational skills.
Desired: The following are a plus, but not required! M.A/M.S./Ph.D.
(completed) in Human Factors, Social Sciences, Human-Computer
Interaction (HCI), Computer Science, Product Design, or other field
Experience in health, fitness, or medical field Experience managing
participant recruitment and/or relationship management (e.g. prior
recruitment and/or business development role) As an equal
opportunity employer, ICONMA prides itself on creating an
employment environment that supports and encourages the abilities
of all persons regardless of race, color, gender, age, sexual
orientation, citizenship, or disability.Tania DwivediP: (408)
913-9589
Keywords: ICONMA, LLC, Brookline , UX Research & Recruitment, Health Ecosystem, Human Resources , Brookline, Massachusetts
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