Restaurant Shift Lead

Company: Gyu-Kaku Japanese BBQ
Location: Brookline
Posted on: May 5, 2022

Job Description:

Title: Shift Lead
Employment Type: Hourly

Job Description: The Shift Leader position assists in managing the overall operation of the assigned restaurant on a daily basis including, staffing and training of all employees, enhancing their capabilities and fostering growth, as well as cost control, service standards, operational procedures and policies, customer satisfaction, sanitation, environment control, cash handling, staff motivation, safety and security by performing the essential job duties personally or through subordinates.

Responsibilities:

• Greets all customers in a warm, sincere and helpful manner
• Assists operations as necessary
• Operates the complete POS system and other required software
• Oversees production of food according to sanitation and quality standards
• Manages and mentors staff, including training of all employees, labor control, food control, ensuring ongoing training/education, etc.
• Manages supplies and ensures orderly work areas
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Ensures compliance with all applicable federal and state laws and all company policies
• Addresses customer concerns and issues
• Ensures stated goals are metQualifications:
  • Helpful attitude and friendly demeanor
  • Minimum 1 year of working in hospitality industry / management experience preferred
  • A profound knowledge of restaurant operations preferably for both front of the house and back of the house operations.
  • Must be willing to work flexible hours and weekends and holidays.
  • Experience in supervising and managing staff
  • Excellent computer and Microsoft Office skills
  • Excellent communication skills, verbal and writtenBenefits:
    • Employee Discounts
    • Excellent Bonus Opportunity
    • On-Going Career & Leadership Development
    • Opportunity for growth within the company

Keywords: Gyu-Kaku Japanese BBQ, Brookline , Restaurant Shift Lead, Hospitality & Tourism , Brookline, Massachusetts