Medical Spa Receptionist-Brookline, MA

Company: Dream Spa Medical
Location: Brookline
Posted on: September 18, 2022

Job Description:

Front Desk Receptionist Our busy high-end Medical Spa is looking for someone with excellent customer service skills that loves to help people. We are growing and we want you to grow with us! About Us: We want to leave an impact on people that is meaningful. Whether that be providing them with superior outcomes or simply making their day better than it was before they walked in. It is important to us that the people that choose to come into our space and entrust us with their time feel the full extent of how much we truly care about them.Our executive team really thrives on building people up and helping them achieve their full potential. The beauty in this is that we are a company that at its core believes that people have the ability to reach their full potential and be the best version of themselves. We empower our staff to do this and therefore it naturally transfers in their work with our patients.If you're interested in working with us, write us a note as to why you feel you would be a good fit. Job Overview: Front Desk Receptionist is responsible for building and maintaining relationships with customers and delivering a consistent customer service experience. The Front Desk Receptionist schedules treatments and maintains a smooth flow of spa operations while on shift. Essential Functions: Maintain positive communication with patients in regards to finances, and accurately calculating patient's balance. Achieve goals while displaying prompt, courteous, knowledgeable and professional customer service. Take initiative to present and sell products and services in a professional and proficient manner through product knowledge of multiple brands. Proactive in engaging the customer in using Dream Spa Medical tools, literature and technology to enhance the client's experience. Achieve goals while displaying prompt, courteous, knowledgeable and professional customer service. Understand the services of Dream Spa Medical - the advantages, and benefits. Remain current and knowledgeable on the practice software and other portals that Dream Spa Medical uses to assist in customer experience. Personally work with clients to develop customer loyalty. Establish and maintain high spa standards: neat, clean, and organized reception area, product cases, stock areas, and non-sell areas. Participate in physical inventory of stock as requested, fill in stock as necessary. Responsible for timely fulfillment of daily communication inquiries via e-mail, communication portals and phone. Perform these functions in an efficient manner, as directed by the Supervisor Requirements High School degree or equivalent. Previous selling experience is required, preferably in the cosmetics or beauty industry. Excellent written and verbal communication skills Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator. Self-starter, able to work independently and as part of a team and must have good time management skills. Regular, dependable attendance and punctuality Other Skills: Superior organizational and time management skills Must be able to multi-task in a fast-paced environment. Must be able to build relationships and influence others. Must possess a thirst for knowledge. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers. Work Hours: Flexible with scheduling and available to work evening and some weekend hours.Job Types: Full-time, Part-timePay: $20.00 per hourBenefits: 401(k) Employee discount Paid time offSchedule: 8 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay

Keywords: Dream Spa Medical, Brookline , Medical Spa Receptionist-Brookline, MA, Healthcare , Brookline, Massachusetts