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Clinic Administrative Manager

Company: Joslin Diabetes Center
Location: Brookline
Posted on: June 17, 2022

Job Description:

The Clinic Administrative Manager supports and manages administrative, compliance and health information for Joslin's clinics, including the BIDMC licensed clinic, the Beetham Eye Institute and the Pediatrics Clinic.The Clinic Administrative Manager (CAM) works closely with operational leaders of the clinics and BIDMC as well as the Finance team to assure efficient clinic operations. The CAM develops and maintains efficient systems to support operations, including purchasing, contracts, and provider support systems.The Clinic Administrative Manager oversee and/or acts as liaison with BIDMC for all accreditation and recognition programs and clinic compliance.Responsibilities:Create and manages well-organized systems for equipment and service purchasing for clinics, working closely with vendors and contractors and managing contracts.Manage systems and vendors to assure equipment servicing and maintenance are properly and timely scheduled. Support and coordinate supply ordering.Coordinating with Finance department to assure invoicing and payment of contracted services.Coordinating compliance activities for all Joslin clinics, such as licensure, credentialing, and audits. Work closely with BIDMC to support JCHAO and DPH accreditation and with Joslin managers overseeing NCQA, PCMH and other accreditations and recognition programs.Working closely with BILPHN, BIDCO, NEBH, Children's Hospital and MEE, act as key contact and coordinator for clinician credentialing and privileges, assuring appropriate documentation is supplied and maintaining tracking systems. Coordinate with Malpractice vendor to onboard and off-board providers.Oversee risk and safety reporting functions for incident reporting.Supervise the HIM function. Coordinate with BIDMC for HIM requirements for licensed clinic. Assure efficient workflows for all incoming and outgoing documents. Partner with IT on developing efficient workflows for document management within the electronic health record and the IT network.Coordinate with BILH and BIDMC to provide patient data to support delivery and collection of Patient Satisfaction surveys.Oversee data collection and reporting for Joslin incentive program for clinicians, collecting and providing reports. Support clinician payroll processing for contracted services.Other duties as assigned.Qualifications:Bachelor's Degree preferred or equivalent work experience.Minimum of 5 years progressive administrative experience in a health care settingMinimum 2 years of experience in a management/supervisory roleHealth Information Management experience preferred.Health care compliance experience preferred.Project management experience with proven track record of leading complex projects to successful completion.Experience using documentation and project management software tools.Experience in planning organizing, and prioritizing as well as allocating resources and managing multiple ongoing, concurrent projects.Proficiency with Microsoft Office Suite; and Health Information Management/Practice Management SystemsSupervisory and leadership experience with demonstrated competence in change management, team building, and problem solvingExcellent oral and written presentation skillsExcellent time management and organizational skillsMust demonstrate a capacity for independent functioning, creativity, and objectivityAbility to operate in a matrix environment and manage priorities for multiple leaders/partnersSkilled at developing and managing systems of document management that are transparent and efficient.Ability to manage multiple, competing priorities.Ability to work independently as well as collaboratively.Professional discretion in the handling confidential information and data Joslin is an Equal Opportunity Employer of Minority/Female/Individuals with Disabilities/Protected Veterans. Joslin values diversity and inclusion, and we encourage diversity applicants.Joslin Diabetes Center is an Equal Opportunity Employer and it is the policy of Joslin to prohibit discrimination of any type and to afford equal employment opportunities to employees, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, marital/parental status, disability status, protected veteran status or any other status protected by law.

Keywords: Joslin Diabetes Center, Brookline , Clinic Administrative Manager, Healthcare , Brookline, Massachusetts

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