General Manager/Assistant General Manager (Brookline Cannabis) at Sanctuary Brookline
Company: Josh Schiering
Location: Brookline
Posted on: June 16, 2022
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Job Description:
Job Description ASSISTANT MANAGER - Brookline (ADULT-USE
CANNABIS STORE) Sanctuary Medicinals in Brookline is looking for
the perfect Assistant General Manager to join our growing team. The
ideal candidate will be an experienced and successful Adult-Use GM
or AGM who is ready to take the next step and become our General
Manager following a thorough onboarding training period. The ideal
candidate will be passionate, a team-builder and ready to lead our
store to new heights by creating a dynamic and engaging vibe with
staff and customers while managing and enhancing the bottom-line.
This AGM will become our next GM and need to be a team leader who
can leverage corporate resources to grow this location. The
potential to grow in this role is limitless. The AGM/GM will be
responsible for building customer and staff relationships and will
develop overall store strategies and tactics to achieve sales,
service, cultural and operational goals. SALARY - $55,420 - $65,420
OVERVIEW The Sanctuary Medicinals Brookline Assistant General
Manager is responsible to work collaboratively as part of a highly
motivated leadership team to help manage Sanctuary's flagship
Brookline location. The AGM will assist in managing all of the
day-to-day operating requirements of the retail store and in
accordance with professional guidelines, operational protocols and
quality standards established by the Company. Additionally, we are
looking for an experienced management candidate who has a strong
background in METRC, inventory management, customer service and
leadership and training know-how. This position shares
responsibility in developing and maintaining a highly motivated
leadership team to deliver the best customer service and education
in every interaction. The AGM must maintain a professional
appearance, organized work environment and facility appearance. The
AGM will provide support to all Register Sales Team members,
Pre-Order Packaging Team members, Receptionists, Security Team
members, and other positions held throughout the operation. Under
the direction of the Regional Dispensary Coordinator, the AGM/GM
will oversee staff-customer interaction, scheduling, staff moral,
staff training, regulatory updates, Company news, industry trends,
sales, mix product requirements, forecasting, transport
coordination with the Littleton manufacturing facility and
sanitation. Ensure that the Company---s diversity and inclusion
staffing targets are met and further advanced. REQUIRED EXPERIENCE
Two years of successful managerial experience in the cannabis,
retail or food and beverage industry Full understanding of the
Adult-Use cannabis regulations in Massachusetts Excellent
communication skills both orally and written Ability to multi-task
with effective time-management skills Performs well under pressure
and in a fast-paced environment POS software operational and
reporting experience Flexible schedule for a 7 day a week operation
Must be no less than 21 years of age Must pass a criminal
background check as required by the CCC and with no felony
convictions DESIRED SKILLS Previous Inventory Management Experience
and comprehensive knowledge of METRC Previous retail or camp
management experience Bachelor---s Degree in Business Management or
equivalent industry experience Cash handling and POS cash drawer
reconciliation experience Opening and closing operational
experience Spanish/English Bi-lingual KEY JOB DUTIES Maintain store
culture and overall staff and customer satisfaction Responsible for
both opening and closing the store and retaining all necessary keys
and codes to operate the store. Must be dependable and reliable
Ensure all safety and compliance regulations are followed by all
staff Responsibilities in cash handling and product management
Directly manage staff including assisting with employee scheduling,
assigning work stations, and helping with conflict resolution Hold
---shift meetings--- to inform staff of important daily information
Assist with employee timesheets Active role in the interview
process, training and all disciplinary action Prepare and deliver
employee performance evaluations in conjunction with the General
Manager Assists the General Manager in creation of, amendment of,
and enforcement of all standard operation procedures as regulations
require Assists with inventory, inventory control procedures, and
cash handling protocols Maintains accurate records of all business
activities including cash reconciliations, sales records, and
returns as required both by Sanctuary and the State of
Massachusetts Performs duties of all other positions below
assistant manager; fills any staffing need when necessary
Attendance required at all announced manager meetings. This
position may be required to hold meetings for other staff, create
input for specials, events, pop ups and all-around education for
staff and public Works closely with the Town of Brookline, the
Brookline Chamber of Commerce, the neighborhood retailers or other
entities as approved by Executive Management in promoting goodwill
or addressing community needs. JOB SOFT SKILL REQUIREMENTS Ability
to follow direction and meet deadlines Ability to lead others and
align personal goals of staff with company objectives Organized and
detail oriented Positive attitude Good listener Can collaborate
effectively Strategic planner Excellent managerial skills Ability
to work in a fast-paced, changing and challenging environment
Enjoys working with customers and understands what ---service---
means Is aware of unconscious bias and the importance of diversity
and inclusion JOB SCOPE This role follows established policies and
procedures and works in partnership with the retail and security
teams to ensure the safety and security of the staff and customers.
The AGM/GM assists with the merchandising, operations, and
execution of store and company standards in addition to resolving
both associate and customer concerns. The AGM/GM will be
responsible for building customer relationships and will develop
overall store strategies and tactics to achieve sales, service, and
operational goals. DISCRIMINATORY PRACTICES PROHIBITED In order to
provide equal employment and advancement opportunities to all
individuals, employment decisions at Sanctuary are based on merit,
qualifications and abilities. The Company complies with all EEOC
guidelines. Sanctuary does not discriminate in employment
opportunities or practices on the basis of: Race, national origin
or ethnic background; Height and weight; credit rating or economic
status; religious affiliation or beliefs; citizenship; marital
status, civil partnership or number of children; age; gender,
gender identity or expression; sexual orientation;
security/background checks for certain religious or ethnic groups;
U.S. military or veteran status; disability or medical condition;
or questions and examinations.
Keywords: Josh Schiering, Brookline , General Manager/Assistant General Manager (Brookline Cannabis) at Sanctuary Brookline, Executive , Brookline, Massachusetts
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