Hospital Manager - Feline Only Practice

Company: Vicar Operating
Location: Brookline
Posted on: June 15, 2022

Job Description:

VCA Metro Cat Hospital is seeking a highly experienced veterinary professional to join our leadership team. This three-doctor, feline-only practice, has been a staple in the community for decades. As a veterinary practice dedicated to cats, we take pride in our exceptional knowledge of conditions particular to felines. The practice is fully updated and has an amazing group of doctors, veterinary nurses, and client service team members.The role demands a leader with the interpersonal and organizational skills to achieve our goals of delivering excellent patient care and customer service to clients and strong leadership to staff. The successful candidate will have experience in human resources and personnel management, marketing, and business development. Your strong financial and operational acumen will be put to good use. This is an exciting, challenging, and fun opportunity to work with a great team.This position works with regional management in partnership with a medical director to perform a wide range of administrative activities related to a single practice, including mentoring the staff, overseeing the business operations and maintenance of the facility, ensuring business growth and profitability, and supporting the hospital's mission of delivering high quality patient care and exceptional client service.Skills and Qualifications---Two to three years of customer service and financial budget management experience.---Knowledge of sales and marketing techniques.---Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.---The ability to make decisions, delegate responsibility, and achieve results with hospital team members.---Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.---Respect for and willingness to work with clients and their pets.---An ability to handle multiple tasks and deal with an environment of changing priorities.Job Responsibilities ---Direct and develop the veterinary, technical, and administrative staff towards the goal of quality patient care and excellent client service.---Assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.---Oversee all aspects of hiring, evaluating, and coaching professional staff with support from regional management.---Review the P Report monthly and partner with the medical director to increase revenue and limit expenses.---Work with regional management to prepare and submit the yearly budget.---Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success.---Invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.---Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols.---Supervise the administration and case review of client medical complaints.---Positively represent the hospital and VCA in the professional community and to the general public.Benefits VCA Animal Hospitals offer competitive compensation along with a comprehensive benefits package, including medical/dental/vision and paid vacation (for full-time employees), 401(k), generous personal pet care discounts, and more!Please ensure your cover letter and resume' are includedAt VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site:https://www.myworkday.com/vca/d/inst/1$9925/9925$204111.htmldCompany Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purpose-A BETTER WORLD FOR PETS -.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).VCA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, sex (including pregnancy, childbirth or related medical conditions), national origin, genetic characteristics, physical disability, mental disability, perceived disability, medical condition, age, family care status, veteran or military status, parental status, marital status, registered domestic partner or civil union status, or any other protected status as required by law. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. VCA will engage in the interactive process with disabled individuals who request reasonable accommodations in the workplace.

Keywords: Vicar Operating, Brookline , Hospital Manager - Feline Only Practice, Executive , Brookline, Massachusetts