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Assistant Operations Manager

Company: Olympia Moving and Storage
Location: Brookline
Posted on: November 12, 2021

Job Description:

Job DetailsJob Location Watertown Headquarters - Watertown, MAPosition Type Full TimeTravel Percentage NegligibleJob Category Transportation Working with the Operations Manager and team,This individual is responsible for ensuring that daily relocation projects are fulfilled profitably to the satisfaction of our customers and Olympia Moving & Storage standards of excellence by managing the daily logistic operations of moving crews, directing deliveries and pick-ups in accordance with our customers needs. Overseas the dispatch of assigned drivers and crews to job sites. This includes organizing, directing and tracking the progress of the work throughout the day. The individual will anticipate and effectively respond to changes in the scope of work of content or schedule of a job. The position requires excellent leadership & communication skills as well as knowledge of material controls, vehicle maintenance safety and compliance. Account management and employee training are also essential responsibilities for this role.RESPONSIBILITIES:Enter information timely and maintain accuracy of same into system dailyAssure drivers and crew start route and reach destination on timeReview work orders to ensure all jobs are properly staffed and equippedDirect driver communication with clients and OMSTrain and evaluate new movers and driversEffectively communicate with sales, customer service, warehousing and clients as requiredPrepare next day business paperwork as requiredKeep in contact with crew throughout the dayApprove and verify driver/crew chief/foreman paperwork and/or computer entriesManage rentals as neededMaintain inventory of local equipmentEnsure Work Readiness standards are met daily in line with company policy based on CDC guidelinesConfirm daily timesheets are accurate for error free payroll processingQuality check daily crew paperworkMaintain detailed and accurate records in operations system (MoveWare)Support warehouse and interstate operations as neededResponsible for reporting issues including reporting misconduct and accidents/damage per policiesOversee daily local schedulingPlan upcoming days labor distributionREQUIREMENTS:Exceptional customer focus and positive internal and external customers communicationKnowledge of moving and storage industry as well as DOT/FMCSA regulationsPositive attitude and ability to problem solve is essentialAbility to relate and communicate with all levels of organizationSafety mindedAbility to work well independently and as part of a teamHigh School or Equivalent education required; advanced degree preferred.Computer literacy a must; will train on MoveWareForklift & Pallet Jack Operations/Certification a plusHands on approach and key contributorBENEFITSGenerous company cost sharing = Low cost individual and family health and dental plans401 (K) with generous company matchPaid holidays and vacationProfitability-based and recruitment referral bonuses as well as summer season crew bonus (criteria based) WHY WORK AT OLYMPIA:SAFETY:We are committed to keeping our team members and our clients safe during the COVID pandemic and beyond.COMPENSATION:Olympia offers competitive compensation and flexible schedules for movers, drivers, foreman, supervisors, and installers.BENEFITS :Companymedical and dental insurance program(plus additional insurance benefits including Vision and Life.401K planwith generous 4% company match. Free, three season uniforms.CULTURE:Olympia provides complete financial transparency and training for all employees. Learn how the business works, how you can influence the numbers, and share in the profits .CAREER:Olympia offers significant possibilitiesfor careers advancement.We have grown more than 400% in the past 10 years because of our reputation, our people, our systems, and our resources. Working at Olympia provides a new set of challenges every single day. If you want to grow with us, opportunities are available.COACHING:The Olympia team is committed to delivering exceptional service and building leaders. We value dependability, team work and collaborators, problem solvers, and flexibility. certain eligibility rules and restrictions apply

Keywords: Olympia Moving and Storage, Brookline , Assistant Operations Manager, Executive , Brookline, Massachusetts

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