Executive Director - Full Time - Boston Metro Area
Company: Balfour Senior Care, LLC
Location: Brookline
Posted on: January 11, 2021
|
|
Job Description:
Service. Innovation. Respect. Our communities are well-regarded
for their comfortable elegance and for the individualized quality
of life. But it's our dedication to service, innovation and respect
that truly define "The Balfour Way".--At Balfour Senior Living,
life is all about having extraordinary choices. We will provide you
with opportunities to develop your skills in a way that will help
you realize your potential as a Balfour associate and as an
individual. At Balfour Senior Living, our luxury communities
designed by award-winning architects and interior designs have
created a new generation of retirement living offering a full
continuum of services from independent living through assisted
living and memory care in a rental setting.--Our residents are
passionate about making the most of every day, and--they proudly
share their lives with family and friends.--Our
associates--value--integrity and respect and we all work together
to create a gracious home providing superior service. This position
is available in the Washington DC metro area and Boston,
Massachusetts metro area. The Executive Director will take vision
to execution, creatively designing service-oriented solutions
adapted to the unique needs of our residents and associates. Our
ideal candidate pushes the envelope while leveraging humility of
experience. In this rewarding role, the Executive Director will be
responsible for the overall management and leadership of the
community?and ensure that the services offered meet or exceed
Balfour's high standards for quality resident care. You will
develop and promote our communities, our programs and our
outstanding customer service to achieve annual and long-term
strategic objectives of the company. Essential Job Functions: ---
Oversee, plan and manage the day-to-day functions of the community,
including but not limited to, the development and implementation of
department policies and procedures, promoting teamwork among
departments, working closely with resident advisors to ensure full
occupancy in the community. --- Appoint, delegate and consult with
department managers to facilitate change and improve service for
our residents. --- Ensure that the needs of all residents are met
taking into account their physical, emotional, dining and social
needs. --- Ensure licensure compliance for the community, where
required, and all of its team members. --- Ensure appropriate
actions are taken swiftly in response to expectations and feedback
from residents and families. --- Monitor effective implementation
of quality improvement plans within all departments. ---
Responsible for overseeing all operations, finances and reporting
including approval of all expenditures against budgets for the
community. --- Work closely with the leasing team to assist in
development and implementation of marketing initiatives and sales
objectives to ensure full occupancy.? Coach sales team to respond
quickly as market conditions change. --- Develop and foster
relationships with residents and families. --- Foster a strong,
cohesive team environment that builds morale among staff and
creates high staff retention. --- Personify and enforce the Balfour
values and customer service principles at all times. --- Foster
teamwork with key business partners and among all staff. ---
Quickly and assertively manages group and/or interpersonal conflict
situations to the point of resolution. --- Work closely with
managers to ensure all associates are complying with state mandated
training. --- Oversee physical property maintenance, ensuring the
community is a safe, secure, and well-maintained environment for
all residents, guests, visitors and associates. --- Maintain
compliance with OSHA requirements, established safety policies,
practices and plans. --- Responsible for employee development in
conjunction with the Human Resources Department. --- Cultivate
relationships with local schools and universities for recruiting
and community awareness together with other senior managers or the
Company. --- Clearly communicate and embody the image and brand of
Balfour. Qualifications: --- Prior and successful expertise with
"Profit and Loss" management required. --- Superior verbal and
written communication skills. --- Strong management or leadership
background in senior living, hospitality, or other customer service
related field.? Senior living experience preferred, especially with
a demanding, discerning and affluent customer base. --- Experience
managing complex projects with cross functional or matrixed teams.
--- Able to thrive in a fast paced 24/7 environment. ---
Demonstrated capability to apply strategic thinking and process
improvement. --- Proven project implementation experience. ---
Minimum 3 years' experience in managing individuals or teams. ---
Interest in pursuing personal growth and development. ---
Bachelor's degree or equivalent experience and/or education. ---
Current State/Federal/Local required certification or license to
manage a Skilled Nursing community a plus. The ideal candidate
must: * --- Demonstrate strategic and financial prowess. --- Be an
excellent communicator, leader and motivator. --- Be capable of
managing a complex, long-cycle sales effort. --- Must be able to
make independent decisions when circumstances warrant such action,
and to remain clam during stressful or emergency situations. ---
Ability to solve problems and think creatively. --- Possess high
emotional intelligence and demonstrate the ability to be empathetic
in various situations dealing with staff and customers. --- Have
the ability to actively build and cultivate relationships with
affluent prospective residents and their families and also with
healthcare referral sources. --- Ability to effectively organize
and prioritize many tasks. --- Utilize all resources in the
execution of job responsibilities. --- Be willing to work beyond
normal working hours and on weekends, when necessary. ---
Communicate openly, honestly and respectfully with others. ---
Demonstrate a strong customer focus. --- Flexibility to adapt to
ongoing change and work in a fast-paced, customer driven
environment. Interpersonal skills to drive collaboration,
commitment and productivity when working with cross-functional
teams, customers and end users. Self-starter highly motivated with
high energy level. --- Lead by example with diplomacy, empathy,
consistency, humility and confidence; and possess superior customer
service skills and professionalism. Balfour Senior Living is an
Equal Opportunity Employer (EOE) complying with state and local
laws governing nondiscrimination in employment and providing equal
employment opportunities without regard to age, race, color,
religion, sex, gender identity or expression, sexual orientation,
national origin, ethnicity, age, disability, genetic information,
or racial status. This policy applies to all terms and conditions
of employment including but not limited to recruiting, hiring,
placement, promotion, discharge, termination, layoff, recall,
transfers, compensation, benefits, and training.
Keywords: Balfour Senior Care, LLC, Brookline , Executive Director - Full Time - Boston Metro Area, Executive , Brookline, Massachusetts
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsAssistant Manager Description: Must be 16 or older to applyAs the Assistant Manager, you'll Company: McDonald's - N Burleson Blvd Location: Mansfield Posted on: 01/20/2021 Sr. Manager Manufacturing Engineering & Continuous Improvement Description: Job Title Senior Manager Manufacturing Engineering Job Code OPEN Function/Segment Global Operations Level L3 Location Hopkinton, MA Travel N/A Position Type FT/PT FT Hours/Schedule Summary: The Senior (more...) Company: PerkinElmer Location: Milton Posted on: 01/20/2021 Quality Management System Leader- GMP Description: Help us improve access to life-changing therapies that can transform human health We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture (more...) Company: Danaher Location: Marlborough Posted on: 01/20/2021 Biostatistics Director Description: Albireo Pharma Overview: Albireo is a clinical-stage biopharmaceutical company focused on the development and potential commercialization of novel bile acid modulators to treat orphan pediatric liver (more...) Company: Albireo Pharma, Inc. Location: Boston Posted on: 01/20/2021 Director, PR Description: Job DescriptionWe are looking for our next Public Relations leader to join our Corporate Communications team at LogMeIn, the work-from-anywhere company. Reporting to the Vice President of Corporate Communications (more...) Company: LogMeIn Location: Boston Posted on: 01/20/2021 Director, Enterprise Architect Description: br br br br Temporary Director, Enterprise Architect - Foundational Enterprise Capability Development br br br br br The Temporary Director, Enterprise Architect to establish some foundational (more...) Company: Yoh, A Day & Zimmermann Company Location: Boston Posted on: 01/20/2021 Director, Client Services Description: The endpoint Professional Services team is dedicated to delivering excellence and providing ongoing support throughout the entire lifecycle of IRT system development. The Director, Client Services is (more...) Company: Endpoint Clinical Location: Wakefield Posted on: 01/20/2021 Manager Description: Must be 16 or older to applyManagers lead shifts every week, making sure customers get a fast, accurate, friendly experience Company: McDonald's - N Burleson Blvd Location: Mansfield Posted on: 01/20/2021 Pharma/Life Sciences Operations Supply Chain Manager Description: A career in our Supply Chain Management practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond (more...) Company: PwC Location: Beverly Posted on: 01/20/2021 Senior Manager, Integrated Marketing- Health Systems (Cambridge, MA) Description: Boston, Massachusetts, United States Job Type Full timeJob Number 373205In this role, you have the opportunity to br br Your role as Senior Integrated Marketing Manager is to work with marketing stakeholders (more...) Company: Philips Electronics Location: Boston Posted on: 01/20/2021 |