Data Center Engineer
Company: Hemmersbach Nordamerika
Location: Brookline
Posted on: June 22, 2022
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Job Description:
IT Onsite Technician- Your Benefits -Dental insuranceFlat
hierarchiesHealth insuranceInternational environmentJob with
purposeMentor programOnboarding programTrusted working hoursYour
skillsLevel 2 supportIdeally background as IT-engineerEnglish
skillsServers, Routers, and StorageCommunicationYour TasksThe
Onsite Technician is a responsible role based on extensive expert
knowledge and experience in direct customer service which is the
core of our business. They carry out work for various customers by
directly visiting their sites or being permanently assigned to a
specific customer at their site and providing relevant technical
assistance. They ensure that the delivery of services is in
accordance with SLAs and project requirements, that no
over-delivery is done and work is logged in appropriate systems.
Main responsibilities:Handle service support requests &
incidentsAsset management & coordination Detect faults and provides
efficient and effective solutionsEnsuring all work is delivered
consistently and in accordance with scope of workHave a full
awareness of service level KPI's and deliver in accordance with
these under guidance of the Service Delivery ManagerHelping to
ensure that Hemmersbach delivers a high level of customer
satisfaction, which also meets the business goals Work in
accordance with suppliers and customer's rules and regulations for
the purposes of health and safetyBe part of usHemmersbach provides
IT infrastructure services in more than 190 countries with 50 own
subsidiaries. We deliver exclusively for the leading companies in
the IT industry. We go the extra mile - we not only simply enthuse
our customers, but also make the world a better place: 20% of our
profits go into our Direct Actions Hemmersbach Rhino Force,
Hemmersbach Kids' Family and Hemmersbach Climate Force. That's why
Hemmersbach is The Social Purpose IT Company.
Keywords: Hemmersbach Nordamerika, Brookline , Data Center Engineer, Engineering , Brookline, Massachusetts
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